Questions

The questions people actually ask.

Including the ones with answers that do not flatter us. A page that only answers comfortable questions is not worth reading.

Working with us

How big is Samloryx?

Small, and we would rather say so than imply otherwise. Samloryx is founder-led by Samuel Komane and delivers through a small network of specialists brought in per project. That means you deal directly with the person doing the architecture, and it also means we turn down work we cannot staff properly. If you need a team of twenty starting Monday, we are the wrong firm and we will say so on the first call.

What does an engagement usually start with?

A short call, at no cost, about where your operation actually loses time. Often that conversation ends with a recommendation to do less than you were planning, or to fix a process before building anything. If a fuller answer is needed, the AI and Automation Roadmap Sprint produces a costed, sequenced plan you own outright.

Do you work with businesses outside Johannesburg?

Yes. The work is largely remote and we have delivered for clients elsewhere in South Africa. Our operating office is in Randburg, Johannesburg, and we can meet in person in Gauteng where that helps.

What size of business do you usually work with?

Small and medium businesses where a system is genuinely load-bearing: an operation running on spreadsheets, a process that only works because one person remembers it, or software that has outgrown a package. Very large enterprises usually need a supplier who can field a bench, which we cannot.

Can you take over a system someone else built?

Often, yes, and it is a large part of what we do. The first step is an honest assessment of what is there. Sometimes the answer is that the existing system is fine and needs maintaining rather than replacing, and we would rather tell you that than sell a rewrite.

Money and commitments

Why are there no prices on this website?

Because any number we published would be wrong for most readers. Consulting scope varies enormously, and a price list would either be so wide as to be useless or so specific as to be misleading. Scope and fees are agreed in writing per engagement, after a conversation, and we do not start work without that in place.

How do you charge?

It depends on the shape of the work. Fixed scope for an assessment, project-based for a defined build, or a monthly retained arrangement for ongoing work. Whichever applies is set out in writing before anything starts, including what is not included.

Am I locked in to you afterwards?

No, and the work is deliberately built so you are not. You own the source code and the data. Everything is documented, tested and deployable by another engineer. If we are still working together in a year it should be because you chose it, not because leaving is expensive.

Do you take payment by card?

No. Invoices are settled by bank transfer directly with your own bank. This website does not collect or store card details.

How we build

What technology do you use?

Java and Spring Boot on the back end, React on the front, PostgreSQL underneath, running on AWS or Azure. Deliberately unfashionable choices, because you need to be able to hire someone else to work on this in five years.

Will I be able to maintain it after you finish?

That is the standard we build to. Documentation, automated tests, a working local setup and a deployment pipeline are part of delivery rather than extras. The Samloryx platform page describes the same approach applied to our own systems.

Do you use AI in the work?

Where it earns its place, and not where it does not. The assistant on this site answers visitor questions from a knowledge file we control. In client work, AI is used when it solves a real problem better than ordinary software would. A great deal of what gets sold as AI is a scheduled job with better marketing, and we will tell you when that is the case.

Can you build a mobile app?

Native mobile development is not our strength and we will refer you rather than pretend otherwise. We build web applications designed to work properly on a phone, which for many businesses is the better answer anyway.

Trust and compliance

Is Samloryx a registered company?

Yes. Samloryx Consultancy (Pty) Ltd, CIPC registration 2022/231776/07, a 100% Black-owned South African private company founded in 2022. Full details are on the legal page.

Are you a Microsoft or AWS partner?

Not yet, and we will not imply otherwise with a wall of logos. The founder holds the Microsoft Certified: Azure Solutions Architect Expert certification (AZ-305), which is a personal certification and a different thing from company partner accreditation. When Samloryx genuinely holds partner status, the partners page will name it.

Do you hold ISO 27001 or SOC 2?

No. Some tenders and enterprise procurement processes require one, and where that is the case we will tell you at the start rather than at the end. The security page sets out what we actually do to protect information.

How do you handle personal information?

We collect the minimum needed to reply to you, we do not sell it, and we say who processes it on our behalf. The privacy policy covers general use of this site, and there is a separate recruitment privacy notice for details submitted through the careers page.

The organisations on your About page, are they clients?

No, and the page says so. They reflect the founder's prior employment and consulting experience. They are not Samloryx clients, partners or endorsements. Actual delivered client work is on the case studies page.

Something not answered here?

Ask it directly. If it is a fair question we will answer it plainly, and it will probably end up on this page.

Ask us