Industry

Professional Services

Accountants, consultancies and agencies, where the thing being sold is time, and administration quietly eats it.

What we see

The problems that keep coming up.

Billable time lost to admin

In a firm that sells hours, every hour spent chasing documents, rekeying client details or assembling a report is revenue that never existed. It rarely appears on any dashboard.

Client onboarding is repetitive and manual

The same information gets collected, verified and filed for every new client, usually by email and usually more than once.

IT that has to simply work

Smaller practices seldom have anyone technical on staff, so a failed machine or a mail problem stops fee earners from earning fees until someone can be found.

How we approach it

Where we would start.

Automate the repeatable, leave the judgement

Collection, validation, filing and reminders are worth automating. The professional judgement is the product and stays where it belongs.

One place for client records

A single system holding clients, engagements and documents removes the search time that nobody logs but everybody spends.

Support you can actually call

For day-to-day IT, an agreed call-out arrangement with known rates and response expectations beats finding someone new each time something breaks.

Delivered work

Samloryx provides IT hardware call-out support to Broadway Professional Accountants under a signed agreement, at agreed standard and after-hours rates. It is an ongoing arrangement rather than a one-off project.

Samloryx also runs its own practice on a system built in-house: clients, projects, quotes, invoices and support tickets in one place. The approach on this page is the one used on that platform.

See the case studies →

Other sectors we work in

Finance & Insurance

High-volume, heavily regulated operations where the cost of a manual step is multiplied by everything that flows through it.

Logistics & Trade

Businesses that move goods and paperwork across borders, where the systems usually lag behind the operation.

Legal

Law firms, where credibility is established online long before the first meeting.

Working in this sector?

Tell us where the time goes in your operation. Thirty minutes is usually enough to know whether there is something worth doing.

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